Pg66's Privacy Policy — Our Commitment to Protecting Your Information

1 Introduction

Pg66 (hereinafter referred to as "we", "us", or "the Platform") is an internationally licensed online gaming platform. We believe that every member's personal information is a valuable asset, and it is our responsibility to keep it secure.

This privacy policy explains what types of information pg66 collects, how it is used, who it may be shared with, and how you can maintain control over your data. By using our website or mobile platform, you agree to this privacy policy.

We always strive to write our privacy policy in simple, clear, and easy-to-understand language — especially for our members in Bangladesh who use pg66 every day. If anything is unclear, our support team is always ready to help.

2 What Information Is Collected

Pg66 only collects information that is essential for operating the platform, ensuring member safety, and fulfilling legal obligations. We do not collect unnecessary or excessive data.

Under pg66's privacy policy, sensitive information — such as passwords or full payment card numbers — is never stored directly on our servers. This data is always held in encrypted or tokenized form.

3 How We Collect Information

Pg66 may collect your information through several methods. Please be aware of each of the following:

• Provided Directly: You provide information directly when registering, completing KYC verification, or contacting our support team.
• Automatic Collection: Technical information is collected automatically through cookies and log files while you use the platform.
• From Third Parties: We may receive limited information from identity verification agencies or payment processors.
• Public Sources: In some cases, publicly available information may be used — though only in a limited and specific manner.

4 How We Use Your Information

Pg66 uses the information it collects solely for the specific purposes listed below. We never misuse data or use it beyond its approved purpose:

• Smooth account creation and management
• Completing the KYC and age verification process
• Securely Processing Deposit and Withdrawal Transactions
• Detecting and Preventing Fraud, Money Laundering, and Other Illegal Activities
• Providing Customer Service and Technical Support
• Personalizing Promotions and Bonus Offers
• Meeting legal and regulatory obligations
• Improving Platform Services and User Experience

Under pg66's privacy policy, we never share your data with third parties for marketing or advertising purposes without your consent. However, we may use your email or phone number for our own promotional communications — and you can opt out of these at any time.

5 Data Sharing & Disclosure

Pg66 never sells your personal information. However, limited data may be shared in the following specific circumstances:

• Payment Partners: Necessary data may be shared with a payment gateway or mobile banking provider to process transactions.
• KYC Partner: Documents may be shared with authorized verification agencies for identity verification purposes.
• Regulatory Authorities: Providing information is mandatory when legally required by our licensing authority or law enforcement agencies.
• Technology Partners: Technology service providers engaged to operate the platform may have limited access to your data, but are bound by strict confidentiality agreements.

6 Cookies Policy

Pg66 uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser that help the website remember your preferences.

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Performance Cookies: Used for website performance monitoring and error analysis.
• Functional Cookies: Remembers your language, theme, and other preferences.
• Analytics Cookies: To understand platform usage patterns — fully anonymized data only.

You can manage cookies through your browser settings. Please note that disabling essential cookies may prevent some pg66 features from working properly.

7 Data Retention Period

Pg66 does not retain your data longer than necessary. All information is stored while your account remains active. Following account closure, certain data may still be retained for a defined period to meet legal and regulatory obligations:

• Transaction records are generally retained for up to 5 years.
• KYC documents are retained in accordance with the guidelines of the licensing authority.
• Communication history (support tickets) is retained for up to 2 years.
• Once the retention period expires, data is securely deleted or anonymized.

8 Your Rights

Pg66's privacy policy gives you full control over your personal information. You have the following rights:

• Right of Access: The right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: The right to have inaccurate or outdated information corrected.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request that processing of your data be restricted in certain circumstances.
• Right to Object: The right to object to your data being used for marketing purposes.
• Right to Portability: The right to receive a copy of your information in a structured, portable format.

To exercise any of these rights, please contact our support team. We aim to respond within 30 days of receiving your request. Please note that in some cases, legal obligations may prevent us from fulfilling all requests.

9 Children's Privacy

Pg66 strictly prohibits all services for anyone under 18 years of age. We never knowingly collect personal information from minors.

If we have reason to believe a member is a minor, we will immediately suspend their account and delete any collected data. If a parent or guardian believes their child has registered on pg66 by mistake, please contact our support team right away.

10 Third-Party Links

Pg66's platform may at times reference third-party service or software providers. These third parties have their own privacy policies, and pg66 is not responsible for their practices.

We recommend reading the privacy policy of any third-party service before using it. pg66's privacy policy applies only to our own platform and services.

11 Policy Updates

Pg66 reserves the right to update this privacy policy, in part or in full, at any time. For significant changes, we will send a notice to your registered email address and publish an announcement on the website.

Continued use of the platform after any changes take effect constitutes your acceptance of the updated policy. We recommend visiting this page regularly to stay informed. Check the "Last Updated" date at the top of the page to see whether any recent changes have been made.

12 Contact

For any questions, concerns, or requests regarding our privacy policy, please reach out to our dedicated support team. We typically respond within 24–48 hours.

We take all privacy-related complaints seriously. If our response does not satisfy you, you have the right to file a complaint directly with our licensing authority.